Shipping policy

We pride ourselves on being able to offer unbelievable prices and promotional offers on a massive range of products. Enjoy fast & free standard shipping – with option for next day delivery at an additional cost.

Fast and Free One-Day Delivery Services

We currently use Royal Mail to deliver orders weighing less than 2kg. Orders weighing over 1kg will be delivered by DPD at no extra cost.

We offer a Next Day service for UK Mainland customers. Order by 3pm Monday to Friday, select the Next Day delivery option, and your order will be dispatched later that day and delivered on the next working day. Orders placed after 3pm on any given day may get dispatched that day but are more likely to be dispatched the following working day and therefore delivered the day after. Orders placed after 3pm on a Friday and across the weekend will be delivered on Tuesday.

Restrictions

We offer our standard delivery services throughout the UK and Northern Ireland.

Delivery Options & Prices

Our delivery charges are:

  • FREE Standard Delivery on all orders (no Minimum spend required). Royal Mail 1st Class Service.
  • Next Day Delivery – £6.99 (orders placed before 3:00pm)
Delivery Lead Times

Standard Delivery takes 1-2 working days and Next Day Delivery is for orders placed before 3pm. We do not currently deliver on Weekends or Bank Holidays and our lead times are not guaranteed.

INTERNATIONAL DELIVERY

We NOW ship Worldwide! Shipping rates differ according to weight and location. Price given before checkout.

Overdue Deliveries

Please check the date of your order and the delivery service you selected. Your order is late if

  • You have ordered using a Standard service and it is 14 full working days since you placed your order
  • You have ordered Next Day before 3pm the day before and your order has not arrived the following day
  • You have ordered Next Day after 3pm and your order has not arrived within 2 working days

If your order is late our customer services team will be happy to assist you further. You can find our contact information by clicking here

Lost Deliveries

If you have a query about an order you have not received in the timescale expected please call us on 02081449740, or email us at info@clickshopdirect.co.uk. Please notify us as soon as possible in the event of a delay to the selected service and we will investigate and try to resolve, unfortunately we cannot be accountable for delayed items