We like to give you plenty of payment options, so you can use any of the cards listed on the secure payment page. We also take security very seriously indeed, so your details will be safe with us. All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud.
All orders are sent FREE via Royal Mail 1st class delivery by default unless specific shipping method is selected and paid for during checkout. Standard Delivery takes 1-2 working days and Next Day Delivery is offered for orders placed before 3pm at an additional cost of £4.99.
We aim for 100% customer satisfaction and we want you to be happy with your purchase. If you are not completely satisfied with any* of the products you purchase, and they are unused and within their original packaging, you can return them to us for a refund within 14 days of the order. When returning any item to us please state the reason for the return and include your name, address, contact telephone number and order reference number.
You can initiate a return on our orders and returns page.
|UK DOMESTIC SHIPPING||COST|
|Royal mail 1st class||Free|
|Next Day Delivery (order to be placed before 3pm for order to be delivered following day). Orders cannot be guaranteed weekend delivery.||4.99|
|INTERNATIONAL DELIVERY||COST||Approx Delivery Time (Working Days)|
|Channel Islands (Jersey and Guernsey)||£9.99||4-6 days|
|Republic of Ireland, France, Monaco, Denmark, Germany, Netherlands, Belgium and Luxembourg||£11.99||4-6 days|
|Austria, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Poland, San Mario, Slovenia, Slovakia, Sweden and Switzerland||£14.99||5-7 days|
|Spain and Portugal||£14.99||5-7 days|
|Bulgaria, Romania Croatia and Turkey||£14.99||5-7 days|
|Greece, Azores, Balearic Islands, Madeira, Sardinia, & Sicily||£14.99||5-7 days|
|Canary Islands, Gibraltar, Malta and Vatican City State||£14.99||5-7 days|
You can view your tracking information in your Order History under My Account. After placing your order, you will also receive an email order confirmation that will have your tracking information. You can also contact us at any time, and we’ll be glad to assist.
Royal Mail and DPD
Please track your orderto verify the status of your shipment. You can also contact us for further assistance.
If the carrier was unable to deliver your order and it was returned to our manufacturing facility, please Contact us and we’ll reship your order free of charge.
If you receive an order in a damaged condition and/ or contains manufacturing defects, please Contact us and we’ll send you a replacement free of charge
You can check out as a guest but we highly recommend you to create an account so that your order information can be saved in one place, make it easier for you to track and return your order if need be.
Please enter your email address in the “Sign up for our newsletter” section and submit.
Unfortunately we are unable to change an order once it has been sent to us. This includes changing the size/colour of an item, removing or adding an item, changing the delivery address or any payment methods. To cancel your order, please contact our Customer Services Team. Once your order has entered our dispatching process we will not be able to make any changes. In these circumstances you may return goods by using our returns process Under UK Distance Selling Regulations, you have the right to cancel your contract with us, within 14 working days of receiving your order. You will need to advise us so we can issue you with a full refund and return the cancelled items to us.
Please visit our Terms and Conditions page.
We take your security and privacy very seriously and do not pass on your details to anyone else, save for those parties involved in processing your order. For more information about our policy please click here.
Payment can be declined for a number of reasons. Please first check your payment details in your account to ensure that the card details such as the start date, card type are correct and your billing address is the same registered to the card. If the problem persists, try contacting your bank or card issuer. If you are still experiencing problems please contact our Customer Services team.
Please click here to find our contact details.
Please contact us for wholesale purchases.